Write-Offs vs. Write-Ups/Write-Downs

1. Write-Offs are considered “Bad Debt or Uncollectible AR.” Write-ups/write-downs are done during billing at the request of the Attorney to reduce the amount.

2. Write-Offs are performed based on the "Apply Order" in AR Manager. For example, if the apply order is set to "Costs, Expenses, Fees," that is the order in which the system will apply if "Detail Apply" is not used. In order to allocate a specific biller to which to apply the write-off, you would need to do a "Detail Apply." You will then be given the opportunity to specify which biller gets the write-off or you can specify what amount goes to each.