Prebill Not Printing when WIP exists on Client-Matter

  • Updated

There are several things you need to check for this:

1.  Call up the Client-Matter in Matter Status and make sure the Bill Status field on the first Tab reads "Selected" - if not, the Matter has been deferred from billing.

2.  In Matter Status, try printing a Prebill from the ACTION, Print Prebill option.  If a Prebill prints, the issue is with your parameters in the Generate Prebills screen in the Prebill Manager.

3.  Make sure the Matter is set to a Billing Cycle and Fee Arrangement for which you are choosing to print Prebills.

4.  Make sure you are not choosing the Suppress option at the bottom of the Generate Prebills screen - it is possible the WIP had previously been written down to zero but not invoiced.

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