EDI template Designer not Appearing When Button is Clicked

First, close Orion EDI Billing.  Next, there should be a file named OrionDesktop.ini in the User's APPDATA folder (go to Windows Explorer, in your title bar at the top type in %APPDATA% and hit enter, and navigate to \orion\shared). Open oriondesktop.ini, select all text and delete. Save the file.  Re-open EDI Billing and you should now be able to see the template designer.