Checks Not Showing in Orion/ Unable to Print Checks

If your system re-booted before you got to the window that asks if checks are OK and to update data files, then Orion does not know the checks have been printed, AND the flag that tells the system checks are being printed was not reset.  You need to do the following:

1.  In AP Manager, choose TOOLS, Bank Accounts and call up the Bank on which the checks were written.

2.  Once the correct bank is displayed, from the Bank Accounts window choose TOOLS, Clear Bank Access Status and then close the Bank Account Entry window.

3.  Go into the Pay Vouchers program and select the affected vouchers for payment - make sure you select only those same vouchers.

4.  Choose Print Checks, make sure your starting and ending check numbers are the same as the physical checks that printed, and make sure the check date is the same.

5.  Print the checks to the screen or to white paper (not check stock). Review them to make sure they mimic the actual checks printed, and then choose Checks OK, Update Data Files.