Posted Invoice Not Showing in the Matter Status A/R Ledger

There are three possible reasons (other than the invoice has been voided) that a recently generated invoice is not showing up on your Matter Status, A/R Ledger Tab.

    1.    Check the value in the Bill Status field on the Status Tab in Matter Status.  If the field says “Invoiced, Unposted,” the invoice has not yet been posted and will not show up on the A/R Ledger Tab until you have done so.

    2.    If the Bill Status field says “Selected” or “Deferred,” the Matter may have been set to a Fee Arrangement of Non-Billable at the time the invoice was posted.  When invoices are posted, the system looks at the Fee Arrangement on the Matter and if it was set to “Non-Billable,” no accounts receivable records are created.  The Matter Status A/R Ledger Tab reads from the accounts receivable data file and therefore the invoice would not show up in the A/R Ledger.  To see a record of an invoice created on a Non-Billable Matter, run the Client-Matter AR Ledger Report found under Client-Matter Reports.

    3.    If the Bill Status fields says “Selected” or “Deferred” and you have verified the Matter is not set to a Fee Arrangement of “Non-Billable,” the invoice created was a $0.00 invoice.  If the $0.00 invoice was created as a result of writing down work in process to $0.00, the invoice record will display in the A/R Ledger Tab if you place a check mark in the “Include $0.00 Invoices” option.

If the invoice was created solely to clear out previously unbilled accounting transactions (final PMT, CR, etc.), the invoice will not show in the A/R Ledger Tab at all.  To see a record of an invoice created in this situation, run the Client-Matter AR Ledger Report found under Client-Matter Reports.