Unable to Delete Reversed Payment Transaction

Updated April 14, 2025 17:51

The message is because the payment(s) have been flagged as invoiced (meaning an Invoice was created after the payment had been applied and posted) and the system will not allow it to be deleted. In AR Manager, open the transaction, and, after the transaction is displayed, click on Tools > Reset Invoice Status to Selected. Click Save. This will remove the status of "Invoiced" from the payment record allowing you to delete it. Note: If you do not have access to this feature, you could be running an older version of the software. Please contact Orion support.

Unable to Delete Reversed Payment Transaction

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