RAP entered for Wrong Amount

  • Updated

If you need to change the amount of a RAP, as long as it has not been applied, in AR Manager, highlight the transaction and click the “Delete” button. You may also post the RAP as partially applied and Orion will place the funds back on the Client’s retainer balance.

If the RAP was set to Auto Apply in Bill Prep, you will need to go into Bill Prep and remove the request to auto apply the RAP.  Once the request has been removed, follow the above steps.

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